FAQ
Shipping
Yes, we ship all over the world. We have 16 global manufacturing facilities located in five different countries. If you can receive a package via UPS or FedEx, then we can ship to you! Shipping costs will apply and will be added at checkout.
It depends on where you are. All products require at least 2-3 business days to print and manufacture before shipping. Products will ship from the manufacturing facility located nearest to your destination address to minimize shipping costs and speed up delivery times where possible.
We ship worldwide and all orders will be sent via UPS, FedEx, or USPS depending on the destination. The transit time to your destination will depend on your location in the world, the location of the manufacturing facility, and your selected shipping method (i.e. ground vs. overnight). Please note - even if you select "overnight" as your shipping method, we still need the time (above) to actually print, assemble, and package your order.
Ship times from and to the same region (e.g. US to US, UK to UK, UK to Europe, etc.) are approximately 3-7 days, and ship times from region to region (e.g. US to Canada, US to UK , or Canada to Europe, etc.) are approximately 7-14 days.
Please note that not every product type is fulfilled by every manufacturing facility. Additionally, production and fulfillment times may vary during busy seasons. All shipping times are estimates.
Yes, we do! However, even if you select "overnight" as your shipping method, we still need time to actually print, assemble, and package your order. All products require at least 2-3 business days to print and manufacture before shipping.
All orders will be sent via UPS, FedEx, or USPS depending on the destination.
Lots of places! We have 16 global manufacturing centers located in 5 countries. Each manufacturing center can ship products to any destination in the world. When you place an order, we'll automatically route it to your nearest manufacturing center in order to minimize shipping costs and speed up delivery times where possible.
Please note that not every product type is fulfilled by every manufacturing facility. Additionally, production and fulfillment times may vary during busy seasons.
We replace it! We do our absolute best to package your order so that it arrives in perfect condition. Unfortunately, during the actual delivery process accidents and other events outside of our control can sometimes happen. If your order arrives damaged, simply contact us. But don't worry, damage rarely occurs.
Products
Yes, it sure does! Every Wallasso product will arrive on your doorstep ready to hang with any pre-attached hanging wire, mounting hooks, nails, posts, screws, or wall anchors required for that specific product type. It will include everything you need to hang it on your wall right out of the box.
Buying new wall art is a big decision and every room in your home or office has its own unique qualities and demands for decorating. But our ultimate guide to buying wall art for every room in your home or office can help!
We've collected some professional tips and tricks on choosing the right artwork for any wall in your living space or work area.
Each of our wall art images is available as a canvas print, a framed print, an art print, an acrylic print, a metal print, or a wood print.
Each of our wall art images is available as a canvas print, a framed print, an art print, an acrylic print, a metal print, or a wood print. Learn more about the materials your new wall art print will be made of in our detailed breakdown.
Sometimes yes and sometimes no. Each Wallasso product has a number of print sizes available for you to choose from, ranging from small to large.
For Canvas prints, acrylic prints, metal prints and wood prints, the print size will be the actual size of the finished product. For framed prints and art prints, however, the overall size will actually be larger than the selected print size.
Framed Prints
The print size you choose for a framed print will reflect the size of the art image itself and does not include the frame or mat. The overall size of the finished framed print will be larger because of those frames and mats surrounding the image (mats are 2” in width and frames are .88” in width).
So, if you order an 8" x 10" framed print, for example, the image itself will actually be 8" x 10". But the overall size of the finished piece will be approximately 13.5” x 15.5”. This includes the original 8" x 10" chosen print size plus the 2” mat and .88” frame surrounding it. The overall size will be equal to the chosen print size plus the width of the mat (2” on each side) and the width of the frame (.88” on each side), with a slight overlap where the mat overlays the print.
Art Prints
For art prints, the print size you choose will be the dimensions of the printed image itself, but that does not include the additional 1” white border automatically applied around all sides. This border is designed to make it easier for you to mat and frame the print on your own. If the print size says 8" x 10", for example, then the image will actually be printed to be 8" x 10" while the overall size of the finished piece will be 10” x 12” to include that 1” white border surrounding the art.
Each Wallasso product has a number of print sizes available for you to choose from, ranging from small to large. That print size and the overall size of the finished piece can sometimes differ depending on the product type you choose.
Canvas prints, acrylic prints, metal prints and wood prints all have print sizes that reflect the actual size of the finished products. Art prints and framed prints, however, both have overall sizes that are larger than their chosen print sizes.
Framed Prints
The print size you choose for a framed print will reflect the size of the art image itself and does not include the frame or mat. The overall size of the finished framed print will be larger because of those frames and mats surrounding the image (mats are 2” in width and frames are .88” in width).
So, if you order an 8" x 10" framed print, for example, the image itself will actually be 8" x 10". But the overall size of the finished piece will be approximately 13.5” x 15.5”. This includes the original 8" x 10" chosen print size plus the 2” mat and .88” frame surrounding it. The overall size will be equal to the chosen print size plus the width of the mat (2” on each side) and the width of the frame (.88” on each side), with a slight overlap where the mat overlays the print.
Art Prints
For art prints, the print size you choose will be the dimensions of the printed image itself, but that does not include the additional 1” white border automatically applied around all sides. This border is designed to make it easier for you to mat and frame the print on your own. If the print size says 8" x 10", for example, then the image will actually be printed to be 8" x 10" while the overall size of the finished piece will be 10” x 12” to include that 1” white border surrounding the art.
All of our current product measurements are in inches.
1 inch = 2.54cm. To convert inches to centimeters, multiply a measurement by 2.54.
A stretched canvas print will bring your artwork to life with texture and depth. Your new wall art gets printed in sharp detail onto one of our premium canvases and then stretched on a wooden frame of 1.5" x 1.5" stretcher bars. This gallery wrapped canvas print will be delivered to your doorstep “ready to hang" with pre-attached hanging wire, mounting hooks, and nails. A classic choice for home or office wall decor, all of our canvas prints are produced using vivid archival inks guaranteed to last 75 years without fading or loss of color.
Glossy Canvas
Our glossy finish formula is specially designed for pigmented inks, so this gallery wrapped option lovingly recreates the texture and reflectivity of oils on canvas. It also lends a fine art feel to photographs and offers a more true-to-life reproduction. Glossy canvas prints have a slight warm tone and are made from an acid-free poly/cotton blend. They help to make an image “pop” more, giving the illusion of depth by enhancing vibrant tones.
Matte Canvas
The texture and weight of a gallery wrapped matte canvas brings fine art reproductions one step closer to the originals, offering a softness that invites attention. Matte canvas has a bright white tone and is made from an acid-free poly/cotton blend. Prints with a matte canvas finish provide low glare and tend to be the best choice for high contrast images containing complex color combinations or very dark colors, such as black.
Essentially, the only difference between glossy and matte is in the "shine" of the canvas. Glossy prints have a subtle lustrous coating applied to them which causes the canvas to reflect light better. Matte prints do not have this coating.
Picture your dining room table before and after you wipe it down with furniture polish. Before, it's a little flat looking. While after, it's shiny. That's the difference between matte and glossy.
But don’t worry too much about your choice, because whether you opt for a glossy finish or a matte finish, your canvas print from Wallasso - The Wall Art Superstore will look amazing!
Yes, our canvas prints are gallery wrapped!
A stretched canvas print will bring your artwork to life with texture and depth. Your new wall art gets printed in sharp detail onto one of our premium canvases and then stretched on a wooden frame of 1.5" x 1.5" stretcher bars. It will be delivered to your doorstep “ready to hang" with pre-attached hanging wire, mounting hooks, and nails.
A classic choice for home or office wall decor, all of our canvas prints are produced using vivid archival inks guaranteed to last 75 years without fading or loss of color.
Our museum-quality framed prints are assembled, packaged, and shipped by expert framing staff then delivered to your doorstep "ready to hang" with pre-attached hanging wire, mounting hooks, and nails.
Stylish and elegant, framed images are printed in crisp detail and beautiful color. They include a 1/8" thick sheet of anti-glare acrylic placed in front of your artwork inside the frame. Acrylic is much more durable than glass and the anti-glare coating minimizes reflection. All prints are produced on acid-free papers using vibrant archival inks to guarantee they last a lifetime without fading or loss of color. Designed for beauty and appeal, this hand-framed wall art will add a formal touch to your home or office decor.
All of our art prints are produced on state-of-the-art, professional-grade giclée printers using your choice of 8 different paper stocks. We use premium acid-free papers with vivid archival inks to guarantee that your prints last a lifetime without fading or loss of color. All of our art prints feature spectacular color, sharp detail, and a 1" white border around the image to allow for future framing and matting, if desired. These prints offer an inexpensive and versatile wall art option you can customize yourself to match existing home or office decor. They arrive ready to frame and rolled in a durable cardboard tube.
Please note that many of our prints aren’t available in standard framing sizes. These atypical sizes mean that a custom frame will be necessary which may increase the cost significantly. In these circumstances it may be less expensive for you to just have us frame your print at the time of purchase. Additionally, final print sizes may vary slightly. But, as mentioned, our art prints do include a 1" white border around the image to allow for future framing and matting.
Premium Archival Matte Paper
Long-lasting and versatile, this heavyweight matte finish paper is engineered for high contrast and crisp reproduction of high resolution images. Premium Archival Matte is a neutral white paper ideal for black-and-white photography and a variety of fine art applications. It is acid-free for archival longevity.
Premium Glossy Photo Paper
For luxuriant depth and vivid color, reproduce your photographs on this ultra-gloss finish. The neutral tone, high D-Max, and ink saturation make photo papers an outstanding choice for giclee reproductions.
Premium Semi-Matte Photo Paper
Artists and photographers alike love this paper for its understated semi-matte finish, optimized for maximum presentation quality with minimum glare. The neutral tone, high D-Max, and high ink saturation make photo papers an outstanding choice for giclee reproductions.
Premium Luster Photo Paper
This happy medium is preferred by portrait photographers for its cheerful sheen. The luster finish also has a delicate sparkle that makes images of water scintillate. The neutral tone, high D-Max, and high ink saturation make photo papers an outstanding choice for giclee reproductions.
Cool Tone Picture Rag
Popular among photographers for its exceptional black-and-white imagery, Cool Tone Picture Rag also holds incredibly vivid and true colors. Cool Tone Picture Rag is an acid-free paper made from 100% cotton rag.
Somerset Velvet
This radiant white paper offers vivid color reproduction and deep, rich blacks for amazing contrast. With a texture that gently softens the overall effect, it adds an extra hint of warmth to reproductions of oils and pastels and a softer edge to photography. Somerset Velvet is a 100% cotton rag paper, making it perfect for conservation quality projects.
Watercolor Paper
The textured finish and satisfying weight of this fine art watercolor paper provides an authentic look and feel for reproductions of watercolor art or, use it to add an interesting natural texture to photography and digital media. Collectors who like to handle the print out of frame will appreciate this paper's rigidity and surface feel. Watercolor Paper is a neutral-toned, acid-free paper made from 100% cotton rag.
Metallic Paper
Metallic paper prints are a budget-friendly way to create modern wall art. Metallic paper provides an exceptionally vibrant print with the shine and shimmer of metal. This highly durable paper is mostly white with a signature metallic finish, making it ideal for a wide range of images including white and flesh tones.
All art prints use acid-free papers with archival inks to guarantee that your prints last a lifetime without fading or loss of color. Art prints include a 1" white border around the image to allow for future framing and matting.
Our acrylic prints bring your artwork to life with stylish lines and added depth. Your image gets printed in crisp, sharp detail directly onto the back of a 1/4" thick sheet of clear acrylic. The high gloss of the acrylic sheet complements the rich colors of any image to produce stunning results.
Acrylic wall art offers a modern and minimalist feel to your home or office decor while providing a unique translucent quality to the image. Our acrylic prints are produced using vibrant archival inks guaranteed to last 75 years without fading or loss of color and arrive ready-to-hang with your choice of mounting hardware included.
Two different mounting options are available for Acrylic Prints, a Hanging Wire Mount and Aluminum Mounting Posts.
Hanging Wire Mounting Instructions
With this option, your acrylic print is attached to a 1/4" thick black board which has a wooden frame and hanging wire attached to the back. There are no metal mounting posts at the corners. Simply put a nail in your wall, hang your print from the hanging wire, and you're done. Due to the thickness of the black board and mounting frame, your print is separated from the wall by 1.50"
Aluminum Mounting Post Instructions
Attach your print to your wall with four aluminum mounting posts. The cylindrical cap of each mounting post can be removed, allowing you to thread a small screw along the center axis of the of post and into the wall. When you're finished, simply reattached each cap, and you're done. The mounting posts act as stand-offs and keep your print separated from the wall by 1". All of the required mounting hardware (i.e. posts, screws, and wall anchors) is included with your print.
Metal prints bring your artwork to life with stylish lines and added depth. Your image gets printed in sharp detail directly onto a sheet of 1/16" thick aluminum. These metal prints are extremely durable wall art. They're lightweight, they won't bend, and they're water resistant.
Each metal print is made using vivid archival inks and premium materials designed to last for decades without fading. The aluminum sheet is offset from the wall by a 3/4" thick wooden frame attached to the back (with mounting hooks and nails included), offering a unique and modern feel to your home or office decor. The high gloss of the aluminum sheet complements the rich colors of any image to produce stunning results.
Bring your artwork to life with the texture and depth of a wood print. Images are printed directly onto a sheet of 3/4" thick maple wood. All wood prints arrive ready to hang with mounting hooks and nails. Wood prints are extremely durable and add a rustic feel to any image.
Yes! All of our inks are archival and all of our papers are acid free. We use these acid free papers and canvases with archival inks to guarantee that your prints last a lifetime (75 years) without fading or loss of color.
All canvas prints, framed prints, and regular prints (rolled in a tube) receive a UV protective coating. Metal prints and acrylic prints do not receiving a protective coating. That being said, all of our products, regardless of material, are produced using archival inks guaranteed to last 75 years without fading or loss of color.
Absolutely! Although we don't have them listed on our website, we can frame any canvas print you choose with a variety of options to match your taste and decor. Please contact us with the URL of the print you'd like, as well as any thoughts on size, color, and style. Our customer service team will be happy to work with you one-on-one to create a personalized Wallasso product experience.
Absolutely! Although we don't have them all listed on our website, we offer a number of different frame and matte styles to match your taste and decor. We stock over 250 different frames which can be used to create museum-quality masterpieces from any print. Please contact us with the URL of the print you'd like, as well as any thoughts on size, color, and style. Our customer service team will be happy to work with you one-on-one to create a personalized Wallasso product experience.
Absolutely, you can buy an Art Print! Please note that many of our prints aren’t available in standard framing sizes. These atypical sizes mean that a custom frame will be necessary which may increase the cost significantly. In these circumstances it may be less expensive for you to just have us frame your print at the time of purchase. Additionally, final print sizes may vary slightly. But, that being said, our art prints do include a 1" white border around the image to allow for future framing and matting.
Refunds & Returns
Absolutely! We offer a simple, money-back, 100% satisfaction guarantee. If you're not happy with a purchase that you made on Wallasso.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note that Wallasso does not reimburse outgoing or return shipping charges unless the return is due to a defect in quality.
If you would like to return an item, simply contact us to start the process.
We offer a simple, money-back, 100% satisfaction guarantee. If you're not happy with a purchase that you made on Wallasso.com, for any reason, you can return it to us within 30 days of the order date. As soon as it arrives, we'll issue a full refund for the entire purchase price. Please note that Wallasso does not reimburse the outgoing or return shipping charges unless the return is due to a defect in quality.
If you would like to return an item, simply contact us to start the process.
Other
Yes, you can hang your prints outside. However, do not hang them where they will be exposed to direct rain or other elements.
Our most durable products for outdoor use are metal prints and acrylic prints. Neither of those products use any paper or canvas and, as a result, moisture is not an issue. Please note, however, that our metal prints and acrylic prints do not receiving a protective UV coating.
Yes, you can hang your prints in a bathroom. Just make sure they're not exposed to direct spray from the shower or sink.
Our most durable products for bathroom use are metal prints and acrylic prints. Neither of those products use any paper or canvas and, as a result, moisture is not an issue.
Framed prints and canvas prints will work fine in a bathroom as well. Just make sure that you're not exposing them to prolonged periods of high moisture from long, hot showers.
Although our award-winning team of artists, photographers, and designers have created many original art pieces exclusively for Wallasso.com, they have also curated much of our catalogue from other sources. They have made every good faith effort to choose only those items strictly in the public domain. If you have a question about a specific piece of art, email a link to legal@wallasso.com and we’ll be happy to tell you if we own the copyright.
Have more questions? Contact us 24/7! Or you can call us at (818) WALL-ART (818.925.5278) and we'll get back to you as quickly as possible. We're here to help!
Still have questions?
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